Privacy Policy

At Byron Better Health, your privacy is important to us.

We collect personal information so we can provide a safe, professional, and supportive wellness experience.

What information we collect

We may collect:

Name, email address, phone number, booking details, payment details, intake form answers, wellness goals, health-related information, medications, contraindications, session notes, and communication history.

Why we collect this information

We collect this information to:

Manage bookings, provide safe wellness sessions, contact you about appointments, understand your needs, meet legal and insurance requirements, process payments, and improve our services.

Health information

Some of the information you provide may include health-related information.

This information is treated as confidential and is used only to help us understand whether our services may be suitable for you and how to support your session safely.

Byron Better Health does not diagnose, treat, cure, or prevent any disease or medical condition.

How your information is stored

Your information may be stored through secure third-party systems such as Squarespace, Acuity Scheduling, payment providers, email platforms, and business software used by Byron Better Health.

We take reasonable steps to keep your information safe and protect it from misuse, loss, unauthorised access, or disclosure.

Who we share information with

We do not sell your personal information.

We may share limited information only when needed with trusted service providers who help us operate the business, such as booking software, payment processors, email systems, accounting systems, or where required by law.

Marketing communication

If you choose to join our email list, we may send you updates, offers, wellness information, or business news.

You can unsubscribe at any time.

Accessing or updating your information

You may contact us if you would like to access, correct, or update your personal information.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact Byron Better Health.